The First Step LLC
Owner and Consultant
Our many years of experience in managing various business functions are what makes us an expert at meeting your company's needs.
Michael KarczMichael Karcz
Owner of The First Step LLC
Background:
Michael Karcz has been in the automotive field for over 34 years . Michael has been an Owner, Dealer, General Manager and a Service and Parts Manager during his long career. He brings a solid experience in dealership day to day operations with hands on experience necessary to make a difference in your operation.
Areas of expertise
As a Ford dealer , my dealership won the " PRESIDENTS AWARD " a total of 7 times . This is the highest award for customer satisfaction given to the top 100 dealers in America. We were also awarded Ford Credit's "PARTNERS IN QUALITY" award twice. This is only awarded to the top 25 dealers in North America for customer satisfaction.
"I look forward to the opportunity to meet with you. With my proven steps, I know I can make your Service Department more profitable and efficient, a necessity in our current economy."
Michael Karcz
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